How can we help?

cPanel & Hosting FileZilla Directory Listing Failed: Causes and Fixes A successful FTP login followed by a directory listing failure often points to a data connection problem.Use passive modePassive mode is usually mor… 72.3k1 min read Email & Deliverability SMTP Mail Setup and Troubleshooting Guide SMTP is the protocol used to submit and transfer outgoing email. Correct host, port, encryption and authentication settings are required.Common sett… 37.8k1 min read cPanel & Hosting How to Resolve FTP IP Blocking Repeated failed logins can cause a firewall or security service to block the client IP address.Confirm the causeTest the hosting panel and website f… 35.8k1 min read Domain & DNS How to Configure and Manage DNS DNS connects domain names to websites, email systems and other services.Common recordsA and AAAA records point to IP addresses, CNAME points one nam… 1.1k1 min read Server & VDS Secure SSH Access on Linux Servers SSH provides encrypted remote administration, but default access should be hardened before a server enters production.Use SSH keysCreate a separate… 1k1 min read